Returns & Refund Policy


All returns must be requested within 30 days of the delivery date and must have prior authorization from our Customer Service Department. Laboratory Disposable Products (LDP) reserves the right to reject any return requests. The reason for the return, the date of purchase, the purchase order number, and the invoice number must be made known prior to returning merchandise. Items cannot be returned without an issued Return Material Authorization (RMA) number. Please call Customer Service at 1- 800-332-LAB1 to receive an RMA number. The RMA number must be included with return shipment. All returns are subject to a restocking fee that vary depending on supplier policies. Without prior authorization, all shipments for returned items will be refused. Made-To-Order, Sterile, and Refrigerated items are not eligible for return. Hazardous, non-stock and high dollar items are subject to review. When hazardous materials are authorized by Laboratory Disposable Products (LDP) for return to our facility or a manufacturer or supplier’s facility the customer is responsible for packing, labeling, and shipping according to Applicable law and regulations.

In the event of an unauthorized return the customer will be responsible for the removal of the unauthorized returned product from the Laboratory Disposable Products (LDP) facility immediately. The customer may be responsible for any handling, storage, and/or disposal fees. Credits issued are nonrefundable, must be applied to future purchases, and will expire in one year if not used.